Why a campaign will not start

The message on the page names the reason. These are all of them:

• You are Bronze. Bronze accounts cannot start campaigns, and this is by far the most common cause.

• You are at your rank's limit for that kind of engagement — what each rank allows.

• Every campaign slot is in use. Finish or stop a campaign, or add a slot.

• Not enough credits.

• Country targeting needs a Premium or Pro membership, and works on views only.

• We could not read the video or channel — deleted, private, age-restricted, or a link to something that is no longer there. A live broadcast or a premiere has no length yet, so it cannot take a view campaign until it has finished.

• The count is hidden. We check delivery against the public number, so a hidden like count or subscriber count leaves nothing to verify against. The counts we need to see.

If none of these fits, ask us from inside the app, where we can already see the campaign.